The same QR for your restaurant: per table and per server
Your restaurant lives on service just like your rooms do. Place codes per table and per server, receive feedback in the moment and act before the diner leaves.
The hotel restaurant stakes its reputation at every table
A cold dish, a long wait or a distracted server are not always said out loud. The diner pays, leaves and sometimes tells the story on Google, mixed in with the lodging opinion. By the time you read it, it is already too late: a bad night has turned into a public review that other guests will see.
Hotel Review QR brings the restaurant the same logic as the hotel: a code per table and per server. The diner scans, rates privately during the meal and your team knows exactly which table and which person served it. Feedback stops being a rumor and becomes an actionable data point in the moment.
You do not need a POS, hardware or the diner phone number. It is the same system you already use in the rooms, now measuring your restaurant experience in real time, inside the same R2 OS ecosystem you already know.
One system for hotel and restaurant
The same power of in-stay feedback, applied to every table.
QR at every table
Place a code at every table. The diner rates their experience and you know exactly where it happened, without guessing.
- Feedback tied to the table
- Spot issues by section
- No phone capture and no POS
Ranking by server
Each server can have a code. Recognize whoever delivers excellent service with real data, not impressions.
- Rating tied to the person
- Live team ranking
- Recognition grounded in reality
Alert before dessert
If a table rates low, you get the alert instantly. Your team arrives to fix it while the diner is still seated.
- Instant alert to the team
- Table-side service recovery
- Act before they leave
Fix it while they are still there
A manager who steps in on time turns a complaint into a good story. You solve it at the table, in private, before the review.
- From anger to loyalty
- In private, no scene
- Before it reaches Google
Five stars, one comment
The diner rates from 1 to 5 stars and leaves a short comment. Simple for them, rich in information for you.
- Clear 1 to 5 scale
- Optional free comment
- Zero friction for the diner
Everything in one place
Hotel and restaurant live in the same system. You see the full guest experience, from check-in to dinner.
- Lodging and dining together
- A single view of the guest
- Part of the R2 OS ecosystem
How you care for every table, step by step
Place codes per table and per server
Generate unlimited QR codes and put them at every table and with every server. Nothing to install, no POS to connect, no hardware to buy.
The diner rates during the meal
They scan, leave 1 to 5 stars and a comment in private. You instantly know which table and which person served it.
You act before they leave
If the rating is low, the alert arrives in the moment and your team fixes it at the table, before the diner walks out unhappy.
A study from Cornell CHR found that one more point of online reputation is associated with up to 1.42% more RevPAR, with a larger effect on independent hotels.
Cornell CHR study (Chris Anderson)In-stay feedback vs. restaurant tools
Why you do not need a POS or hardware to care for every table.
| Hotel Review QR | POS-based tool | Google review | |
|---|---|---|---|
| QR per table and per server | Yes | Partial | No |
| Works with no POS and no hardware | Yes | No | Yes |
| No diner phone capture | Yes | No | Yes |
| Instant alert on a low rating | Yes | Sometimes | No |
| Same system for hotel and restaurant | Yes | No | No |
| You act before the diner leaves | Yes | Sometimes | No |
Frequently asked questions
Do I need to connect my POS to use it in the restaurant?
No. Hotel Review QR works only with codes the diner scans. It does not require a POS, hardware or the customer phone number.
How do diners rate by server?
Each server can have their own code. When the diner scans it and rates, the result is tied to that person in the team ranking.
Can I use the same hotel system in the restaurant?
Yes. It is the same Hotel Review QR. Place codes per table and per server and you will see the restaurant experience next to the lodging one.
What happens if a table leaves a low rating?
You get an instant alert. Your team can step in to fix it while the diner is still at the table, before they leave unhappy.
Is it only for restaurants inside hotels?
It is designed for the hotel restaurant as part of the R2 OS ecosystem, but the same table and server logic applies to any service operation.
Does this filter bad reviews so they never reach Google?
No. We never filter opinions. The goal is to fix things in the moment and improve the real experience, then invite everyone equally to share it.
Stop discovering problems once they are already public
Book a demo and see Hotel Review QR working with your own rooms and areas.