Help center
Answers to the most common questions about Hotel Review QR.
Does the guest need to download an app?
No. They scan the QR with the phone camera, rate with stars and comment in seconds. Zero friction is why people actually take part.
Does this replace Google or TripAdvisor?
No, it complements them. Public reviews remain your storefront. Private feedback is your internal radar so that storefront keeps getting better.
Is it legal to ask for a review only from happy guests?
No. Google prohibits review gating and can remove your reviews or suspend your profile. Hotel Review QR solves the problem privately and improves the real experience. The invitation to review is equal for everyone.
How many QR codes can I create?
Unlimited. One per room, per area or per staff member. The more granular, the sharper your operational picture.
Does it work for a hotel restaurant too?
Yes. The mechanic is the same: a QR at the touchpoint, private rating, an alert if something went wrong and ranking by table or by server.
What happens with the contact data I capture?
It is yours. It builds into your own guest database for promotions and remarketing, without depending on the booking platform.
Stop discovering problems once they are already public
Book a demo and see Hotel Review QR working with your own rooms and areas.